FREQUENTLY ASKED QUESTIONS
What hardware do I need to mount my shutters?
If your shutters are purely ornamental and will not be closed, you'll need a way of attaching the shutters to the home (typically a hinge and pintel) and a way to hold the shutters open (typically shutter dogs).
For fully functional shutters, you will need a rotating hinge (typically a hinge and pintel combination), shutter dogs to hold the shutters open, a slide bolt to lock the shutters closed, and ring pulls to hold the shutter while it is being operated.
Is custom hardware available?
We do have some capacity to customize hardware for special orders if neccessary. Pricing and lead time may be significant. Please call us for a consultation regarding your custom hardware needs.
What material is Vixen Hill hardware composed of?
The majority of our hardware is non-stainless mild steel which has been zinc plated and powder coated. Screws are typically stainless. Most Acme/Lull and Porter hinges are raw cast iron, and will require application of Rustoleum or a similar protective coating. Any other matieral is specially noted.
Can I reuse hardware from my old shutters we I replace them?
If your existing hardware is in good condition and can be removed, it can be re-used. However, we cannot guarantee compatibility with Vixen Hill hardware if portions neeed to be replaced.
Can I simply screw or nail my shutters to my home?
Vixen Hill recommends against screwing or nailing shutters directly to the home. Doing so disallows air flow behind the shutters, which will prevents proper drying of the shutters and will shorten their life span. Additionally, direct mounting makes temporary removal of the shutters for maintenance difficult.
For a simple, fixed position mount we recommend you make use of Bullet catches. They will hold as well as screws will, while preserving a space between the shutter and home for drying. Additionally, they make removal and reattachment of the shutters simple.
What exactly does Offset mean?
Examples of Offsets
For hinges, the offset is the distance perpindicular to the shutter the hinges will stand off from the mounting point while in the open position. In the closed position, the offset is the distance the hinge will return towards the house. (See illustration)
How much space is required for plate mount pintels?
Standard plate mount pintels are 1 1/2" wide. If your trim is narrower then 1 1/2", narrow plate mount pintels are available by special order. Please call if you need narrow plate pintels.
Do Lag mount pintels have an offset?
Lag mount pintels are adjustable, and do not have a fixed offset. There is an unthreaded section before the pin barrel, and if driven in until only the unthreaded section is visible, there will be effectively a 1 3/8" offset.
Do Jamb Leaf pintels have an offset?
Jamb Leaf pintels will have their offset determined partially by their mounting position. If the full arm is exposed, the offset will be effectively 2 inches from the edge of the jamb.
How do I determine what length strap hinge I should use?
Our rule of thumb is that strap hinges should be at least 2" shorter then the shutter is wide. For example, 12" wide shutters should use a 10" strap hinge, while 15" wide shutters would use a 12" strap hinge.
What are T-hinges used for?
T Hinges are mounted on the stiles of the shutter instead of the rails, and are typically used when a straight rail for an L or Strap Hinge is not available. This is typical of archtops without a mid-rail, or for mounting a 3rd hinge for large shutters without midrails.
How do I determine what offsets I need?
For non-functioning shutters:
Determining Your Offset
For functional shutters:
You need to ensure that there will be clearance in the open position as for non-functional shutters, and additionally you need to ensure there is sufficient space for the bulk of the shutter and the locking hardware in the closed position. Please see illustration.
- If you need assistance with these, please call us and we'll be happy to find a working combination for your situation.
What hardware is visible in the open position?
Shutter dogs will be visible, as will slide bolts or ring pulls. Pintels will also typically be visible. Strap Hinges and L-hinges will rest behind the shutter in the open position, and are not typically visible.
What is the difference between Lag, Plate and Long Arm Shutter Dogs
- Lag Mount Shutter Dogs are secured to the home with a lag bolt that runs through the shutter dog. They are appropriate for brick or stone homes.
- Plate Mount Shutter Dogs have a fixed standoff and mounting plate for screwing to the home. They are used on flat wooden or siding homes.
- Long Arm Shutter Dogs are typically mounted to the window sill and are used when lag or plate mounts are not a viable option.
Does the face style of a shutter dog matter in function?
Generally, all shutter dog looks are equivalent and are purely aesthetic. The exception is offset shutter dogs - these are designed for mounting at the side of the shutters instead on the bottom.
I live in a windy area. How can I keep my shutters from rattling in the wind?
Mounting with bullet catches instead of hinges & pintels will prevent rattling. If you wish to use traditional hardware, a spacer block made of a wood softer then cedar can be placed between the shutter and home to prevent rattling.